Refund policy

30-day returns

You have 30 days from delivery to return an item. If it isn’t right for you, send it back and we’ll refund the price you paid for it.

How to return an item

Email us at support@gettechtreat.com within 30 days of delivery with your order number and the reason for the return.
We’ll reply with the return address and instructions. Please don’t send anything back before you hear from us, as we can’t refund parcels we aren’t expecting.
Pack the item in its original packaging with everything that came in the box, such as cables, accessories and manuals.
Ship it with a tracked service and send us the tracking number.

Items must come back unused, undamaged and in their original packaging.

Return shipping

If you’ve changed your mind, you pay for return shipping. If the item is faulty, damaged or not what you ordered, you pay nothing (see below).

Refunds

We refund you once the item arrives back and we’ve checked it, usually within 5 business days of its arrival. The refund goes to your original payment method. Your bank or card issuer may take a few more days to show it. The original shipping charge, if you paid one, isn’t refunded for change-of-mind returns.

Faulty, damaged or wrong items

If your item arrives damaged, doesn’t work properly or isn’t what you ordered, email us within 30 days of delivery with your order number and photos or a short video of the problem. We’ll send a replacement or refund you in full, at no cost to you. We may not need the item back. Please keep the packaging until we’ve resolved it.

What can’t be returned

Items that have been used, damaged after delivery, or returned without their original packaging or accessories.
Items sent back more than 30 days after delivery.
Gift cards.